Customer Retention Platform to Reduce Churn
Join businesses using Tale to recover lost customers, gather honest feedback, manage steps to improve your relationships, retain the customers you have, and turn churn into growth.
Integrations with commerce platforms
The Average Subscription Churn Rate is 5.6%
Tale helps SaaS and e-commerce brands beat the 5.6% churn average by identifying at-risk customers, sending personalized win-back emails, and turning lost revenue into lasting relationships, all from one integrated platform.
Smarter Retention Tools to Reduce Churn Rate Fast
AI-Powered Win-Back Emails
Recover up to 30% of canceled subscribers by automatically sending personalized, brand-aligned emails to re-engage customers at risk of churning, timed for maximum impact.
AI-Powered Product Recommendations
Spot early cancellation patterns and capture honest feedback right at the point of loss.
Smart Cancellation Surveys
Capture honest feedback right at the point of churn and turn cancellation reasons into product and messaging improvements using AI-powered insights.
Retention Dashboard
Track engagement, survey results, reactivations, and campaign performance, all in one intuitive view.
Use behavioral data to drive retention strategy
Tale transforms customer behavior data into clear action steps. Our platform automates engagement when it matters most to keep your subscribers loyal.
Protect Your Revenue
Businesses lose 5.6% of subscribers monthly. Tale helps you retain customers, ensuring predictable growth.
Increase Lifetime Value
Go beyond churn rate prevention with re-engagement strategies that drive lasting relationships.
Drive Retention with Data
Replace guesswork with certainty. Every recommendation is backed by proven results tailored to your business.
FAQs
Whether you're just exploring or ready to reduce churn rate, here are answers to the most common questions about using Tale.