Create a Churn Survey
Enter your website URL and we'll generate personalized feedback questions to understand why users cancel, downgrade, or disengage.
How it works
- Step 1: Enter your website. We scan your homepage and key pages to understand your business and identify what type of users you serve.
- Step 2: We map common churn patterns. Using industry-specific benchmarks across SaaS, ecommerce, and services, we detect the friction points where users tend to cancel, stop engaging, or downgrade.
- Step 3: You get personalized survey questions. We generate 5-10 focused questions tailored to your business. These can be used in exit flows, cancellation modals, or follow-up emails to uncover actionable reasons behind churn.
Why Customer Feedback Matters After Churn
Understanding why customers leave is one of the most powerful ways to improve retention. Whether you run a SaaS platform, ecommerce brand, or service business, targeted feedback helps uncover blind spots, reduce churn, and boost customer lifetime value.