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Content and models

Model-level controls — which models are allowed per role or team, and the default model each user group lands on. Admins and Owners read this when a compliance rule pins a workload to an approved model or when a team needs a cheaper default.

3 min read

Content and models is the surface where you decide which LLMs the people in your organisation can reach and which one each group lands on by default. It pairs an allowlist or blocklist per scope (org, team, role, user) with a default-model rule the resolver applies when no agent or conversation has overridden the choice. Admins and Owners read this page when a compliance rule pins a workload to an approved model, when a team should default to a cheaper model than the rest of the org, or when a new model from an existing provider needs to be made reachable.

A worked default

To set the default model for the Editor role, open Settings > Governance > Default Models and click Add rule. Pick Role as the scope, Editor as the target, then pick the provider and model. Save and the next request from any Editor without an explicit per-agent or per-conversation model lands on the rule's model. More specific scopes win — a user rule beats a team rule beats a role rule beats the org default.

The two layers

Model access is the allowlist or blocklist that gates which models a scope can use at all. A model not on the allowlist is invisible to that scope — the picker hides it and the resolver refuses to bind to it, even if an agent has it pinned. Reach for the allowlist when a regulator names the approved models; reach for the blocklist when a single model should be off-limits everywhere else.

Default models is the resolver rule that picks the model when nothing else has — no per-agent override, no per-conversation override. The default applies the moment the user starts a fresh chat and applies as the fallback when an agent's pinned model is unreachable.

Scopes and precedence

Both layers carry a scope: org, team, role, or user. The resolver evaluates from narrowest to widest — user wins over team wins over role wins over org default. The model access layer composes with the default-model layer; the default the resolver picks must also pass the access check for the same scope, otherwise the resolver falls back to the nearest permitted model.

Allowlist and blocklist warnings

The default-models editor surfaces a warning when a rule names a model the allowlist for the same scope does not permit, or when the blocklist for the same scope blocks it. The warning does not block saving — the resolver will fall back at request time — but it flags the mismatch so you can fix one or the other.

Where this fits

Content and models is the gate every chat and every agent passes through at request time. Pairing model access with default models lets you ship a tight compliance posture without forcing every agent author to remember which model is approved this quarter. The companion is the policies and limits page — it covers the cost and request caps that apply on top of the model choices made here.

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