Starters and prompts
Where conversation starters come from on the empty Chat screen, and how the prompt library lets you save and reuse prompts across chats.
2 min read
A fresh chat shows two surfaces beyond the composer: the agent's Starters (one-tap example prompts) and the Prompt library (your saved prompts). Both turn the empty-screen problem — "what should I even ask" — into a single click that drops working text into the composer.
This page covers both surfaces. They live near each other in the UI for a reason: starters are the agent author's curated entry points, the library is your personal stash, and most teams end up using both together.
Conversation starters
Every agent can ship up to four Starters — short example prompts the agent's author has decided make good entry points. They appear on the empty-chat screen when the agent is picked; tapping one drops the starter text into the composer and lets you edit before sending. Starters belong to the agent, not the chat — the same agent shows the same starters everywhere.
Agent authors maintain starters on the agent's instructions page; see Conversation starters for the author side. Members see what the author published; there is no per-user override.
The prompt library
The Prompt library is your personal collection of reusable prompts. Save the message you are about to send with Save prompt; recall it later with Browse prompts from the composer. Prompts can carry placeholders the library prompts you to fill in at insert time, so a "translate the following into German" template becomes a one-tap workflow.
Prompts you save are private by default. Sharing a prompt with the org makes it visible in everyone's library; the org's prompt list lives in Prompt library (the workspace page) for browsing and tagging.
Categories
Both starters and prompts can carry a category — a short tag like Sales, Support, Marketing that groups them in the picker. Categories are org-defined and managed under settings; an agent or prompt without a category sits in the default bucket.
Where this fits
Starters and prompts are the empty-screen scaffolding around Chat. The library half overlaps with Prompt library — same data, different surface. Starters live on the agent and are managed from the agent's Conversation starters page. The next read depends on which side you are on — author or user.