Conversation starters
Authoring the suggested prompts an agent shows on its empty-chat screen — adding, ordering, translating, and the auto-translate action.
2 min read
A starter is a short suggested prompt the agent shows on an empty chat screen. Tap one and the text drops into the composer; the user edits if they want, then sends. Starters are the agent author's curated entry points into what the agent is for — this page is the author side; how they render to the user is Starters and prompts.
Add and order starters
Open the agent and switch to the Starters tab. Each starter is one prompt of up to 200 characters; Add starter appends a row, up to four per agent — leave the list empty to show no suggestions. Order matters because it is the order users see: drag a row's handle or use the arrows to move it, and remove one with the × on its row. Click Save — starters ship with the agent's configuration like every other setting.
Write starters the way a user would actually ask: concrete, first person, inside the agent's domain. Four vague prompts read worse than two sharp ones.
Translate them
Each starter has a default version (the tab marked default) and an optional translation per locale. A locale tab still missing its version is flagged untranslated, and users in that locale see the default text. Switch to a locale tab to type translations by hand — translations override the existing rows; the list itself (count and order) is owned by the default locale.
Auto-translate on a locale tab fills in the missing versions in one step. The results are saved as ordinary editable strings, so adjust them afterwards where the machine phrasing misses your voice; if translation fails, a toast says so and the defaults stay in place.
Where this fits
Conversation starters are the smallest surface in the agent area — a few sentences each, but they decide whether the empty chat screen looks inviting or blank. The page worth pairing this with is Starters and prompts, which shows how they render to the user; the rest of the agent's behaviour lives in Agent concepts.