01
Documents with an indexing pipeline
Upload files; Tale extracts, chunks, embeds, and stores them for retrieval with citations.
DocumentsKnowledge
What is Knowledge in Tale?
Knowledge is the org's shared library — documents, knowledge entries, crawled websites, and typed records — that agents retrieve and cite so replies reflect your reality, not only model training data.
How knowledge grounds Tale
Index what your company knows, cite it in chat, bind it to agents, and keep comparisons honest.
01 Chat
Every grounded reply carries its sources
Retrieved passages land as citation cards so readers can open the file or page the answer used.
02 Agents
Grant libraries per agent
An agent sees its grants and nothing more — what legal indexed never surfaces in a support thread.
03 Arena
Compare answers on the same sources
Arena runs one prompt through two models so you can see which reply uses the knowledge better.
04 Projects
Libraries live with their teams
Projects scope which documents sit next to which agents and members.
What lives in Knowledge?
Give agents the documents, records, and crawls they need — and every answer cites where it came from.
02
Knowledge entries
Small topic-keyed facts — captured from chat with approval or added by hand.
Knowledge entries03
Website crawls
Index pages your agents should cite without pasting them into prompts.
Crawling04
Typed records
Products, Customers, and Vendors are exact field rows agents read as data, not prose.
Structured data05
Per-agent retrieval scope
An agent's Knowledge tab decides which slices it can search; team items stay team-scoped.
Knowledge FAQ
Tale Knowledge is the org's shared library of documents, facts, websites, and typed records that agents retrieve and cite in replies.
No. Each agent's Knowledge tab sets retrieval scope. Team-scoped items stay invisible outside the team.
Documents and entries are indexed for retrieval. Products, Customers, and Vendors are structured rows agents read as exact values.
They can propose. Entries captured from a chat pause on an approval card; a person decides what enters the library, and the decision is logged.
See Tale on your stack
Book a guided demo or talk to the team about self-hosted deployment, pricing, and hardware.