01
Documents with an indexing pipeline
Upload supported files and check their indexing status. Indexed text can be retrieved with source references.
DocumentsKnowledge
What is Knowledge in Tale?
Keep documents, short facts, website content and structured records available to your team. Chat and equipped project agents can retrieve accessible sources to support answers and task work.
How knowledge grounds Tale
Prepare company sources, use them in questions and project tasks, and inspect the references behind the result.
01 Chat
Open the sources behind an answer
Retrieved passages land as citation cards so readers can open the file or page the answer used.
02 Agents
Equip agents for retrieval
Give project agents the tools they need to retrieve knowledge. The source’s access rules still determine what each run can read.
03 Arena
Compare answers and check the evidence
Send the same question to two models in Arena. Compare their reasoning and inspect the sources each answer actually uses.
04 Projects
Libraries live with their teams
Projects scope which documents sit next to which agents and members.
What lives in Knowledge?
Prepare useful sources for retrieval and check the evidence behind an answer or deliverable.
02
Knowledge entries
Save a concise fact under a stable topic. Update the current entry and inspect its version history when information changes.
Knowledge entries03
Website crawls
Index pages your agents should cite without pasting them into prompts.
Crawling04
Typed records
Contacts and products keep named fields together so people and agents can look up specific values alongside supporting documents.
Structured data05
Access follows the source
Team restrictions and project access apply during retrieval. Project agents need the corresponding platform tools to reach knowledge.
Knowledge overview
Knowledge FAQ
Knowledge holds shared documents, entries, indexed websites, contacts and products. Use it to give questions and project tasks a common reference, then verify the sources used.
Retrieval follows source permissions and project context. Project chats can search their project’s files and accessible organization knowledge. Project agents need the relevant tools in their equipment.
Documents and entries provide text for retrieval. Contacts and products store named fields for exact lookups. Check the source and its freshness in either case.
An authorized editor can add or update a knowledge entry; integrations can also maintain entries through the API. Verify a fact before saving it. Chat does not automatically add facts to the library.
Work you can try with your team
Start with a clear brief, defined deliverables, and a review process.
See your team’s next workflow in Tale
Bring a task to a guided demo, or start a workspace and try it with your own agents.